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43-6014.00Market Standard — pending BLS/OEWS enrichment

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

Primary Directive

Assist in administrative tasks to ensure efficient office operations.

Execution Steps
  1. 1

    Answer telephone calls

    Provide information to callers, take messages, or transfer calls.

  2. 2

    Greet visitors

    Handle inquiries from visitors and direct them to appropriate personnel.

  3. 3

    Maintain databases

    Create and enter information into databases for record-keeping.

  4. 4

    Schedule appointments

    Confirm and manage appointments for clients and supervisors.

  5. 5

    Prepare meeting materials

    Compose and distribute notes, reports, and other necessary documents.

Toolbox Requirements
Adobe AcrobatAdobe Creative Cloud softwareAdobe IllustratorAdobe InDesignAdobe PhotoshopApache CassandraApache HadoopApache HiveApache TomcatApple macOSAtlassian ConfluenceAtlassian JIRACanvaCisco WebexFacebookGoogle DocsGoogle SheetsGoogle Workspace softwareHypertext markup language HTMLIBM SPSS StatisticsIntuit QuickBooksKronos Workforce TimekeeperLinuxMicrosoft AccessMicrosoft Active Server Pages ASPMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft ProjectMicrosoft SharePointMicrosoft SQL ServerMicrosoft TeamsMicrosoft VisioMicrosoft WindowsMicrosoft WordMozilla FirefoxOracle DatabaseOracle PeopleSoftOracle Primavera Enterprise Project Portfolio ManagementSalesforce softwareSAP ConcurSAP softwareSASSlackTeradata DatabaseYardi softwareZoom

Free — no credit card required. 200 messages included.