43-6013.00Market Standard — pending BLS/OEWS enrichment

Medical Secretaries and Administrative Assistants

Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

Primary Directive

Assist in managing medical office operations and patient interactions.

Execution Steps

1
Answer and direct phone calls
Answer telephones and direct calls to appropriate staff.
2
Schedule patient appointments
Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
3
Complete insurance forms
Complete insurance or other claim forms for patients.
4
Maintain medical records
Maintain medical records, technical library, or correspondence files.
5
Transcribe medical information
Transcribe recorded messages or practitioners' diagnoses into patients' medical records.

Toolbox Requirements

eClinicalWorks EHR softwareEpic SystemsGoogle DocsHenry Schein DentrixIntuit QuickBooksMEDITECH softwareMicrosoft AccessMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft WindowsMicrosoft Word

Free — no credit card required. 200 messages included.