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43-5051.00Market Standard — pending BLS/OEWS enrichment

Postal Service Clerks

Perform any combination of tasks in a United States Postal Service (USPS) post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage. Includes postal service clerks employed by USPS contractors.

Primary Directive

Assist customers with mailing services and inquiries.

Execution Steps
  1. 1

    Weigh and calculate mailing costs

    Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.

  2. 2

    Sort incoming and outgoing mail

    Sort incoming and outgoing mail according to type and destination, by hand or using electronic mail-sorting devices.

  3. 3

    Sell postage and collect payments

    Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.

  4. 4

    Assist with mail regulations

    Answer questions regarding mail regulations, procedures, postage rates, and provide assistance in filing claims for lost or damaged mail.

  5. 5

    Maintain transaction records

    Keep money drawers in order and record and balance daily transactions.

Toolbox Requirements
Microsoft Windows

Free — no credit card required. 200 messages included.

Postal Service Clerks — SAL