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U.S. Dept. of Labor code 43-5051.00Market Standard — pending BLS/OEWS enrichment

Postal Service Clerks

Perform any combination of tasks in a United States Postal Service (USPS) post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage. Includes postal service clerks employed by USPS contractors.

What this job is about

Assist customers with mailing services and inquiries.

What this work involves, step by step

AI can help most with the planning, drafting, and paperwork below — not the hands-on parts.

  1. 1

    Weigh and calculate mailing costs

    Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.

  2. 2

    Sort incoming and outgoing mail

    Sort incoming and outgoing mail according to type and destination, by hand or using electronic mail-sorting devices.

  3. 3

    Sell postage and collect payments

    Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.

  4. 4

    Assist with mail regulations

    Answer questions regarding mail regulations, procedures, postage rates, and provide assistance in filing claims for lost or damaged mail.

  5. 5

    Maintain transaction records

    Keep money drawers in order and record and balance daily transactions.

Tools used in this work
Microsoft Windows

Free — no credit card required. 200 messages included.