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43-5041.00Market Standard — pending BLS/OEWS enrichment

Meter Readers, Utilities

Read meter and record consumption of electricity, gas, water, or steam.

Primary Directive

Accurately read and report utility meter data.

Execution Steps
  1. 1

    Read utility meters

    Read electric, gas, water, or steam consumption meters and enter data in route books or hand-held computers.

  2. 2

    Upload collected data

    Upload into office computers all information collected on hand-held computers during meter rounds.

  3. 3

    Inspect meters for issues

    Inspect meters for unauthorized connections, defects, and damage, such as broken seals.

  4. 4

    Report irregularities

    Report to service departments any problems, such as meter irregularities or damaged equipment.

  5. 5

    Answer customer inquiries

    Answer customers' questions about services and charges, or direct them to customer service centers.

Toolbox Requirements
Microsoft AccessMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft WindowsMicrosoft Word

Free — no credit card required. 200 messages included.