Sales and Related Workers, All Other

Facilitate sales processes and support customer needs.

1. 1

   Identify customer needs

   The agent assesses customer requirements to tailor sales approaches.

2. 2

   Present product information

   The agent provides detailed information about products or services to potential customers.

3. 3

   Assist in sales transactions

   The agent helps customers complete their purchases and processes transactions.

4. 4

   Follow up with customers

   The agent contacts customers post-sale to ensure satisfaction and address any concerns.

5. 5

   Gather customer feedback

   The agent collects feedback to improve future sales strategies and customer service.