U.S. Dept. of Labor code 41-9041.00Market Standard — pending BLS/OEWS enrichment

Telemarketers

Solicit donations or orders for goods or services over the telephone.

What this job is about

Engage potential customers through telephone communication to drive sales.

What this work involves, step by step

AI can help most with the planning, drafting, and paperwork below — not the hands-on parts.

1
Contact potential customers
Dial businesses or individuals to solicit sales or donations.
2
Gather customer information
Collect and enter customer details such as name, address, and payment method.
3
Explain products and services
Provide information about products, services, and pricing while addressing customer inquiries.
4
Record customer interactions
Document names, addresses, purchases, and customer reactions during calls.
5
Follow up with customers
Respond to customer correspondence and schedule appointments for further engagement.

Tools used in this work

Microsoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft WordSalesforce softwareZoom

Free — no credit card required. 200 messages included.