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U.S. Dept. of Labor code 41-2031.00Market Standard — pending BLS/OEWS enrichment

Retail Salespersons

Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.

What this job is about

Assist customers in finding and purchasing merchandise.

What this work involves, step by step

AI can help most with the planning, drafting, and paperwork below — not the hands-on parts.

  1. 1

    Greet customers

    Welcome customers and identify their needs or desires.

  2. 2

    Recommend merchandise

    Suggest products based on customer preferences and requirements.

  3. 3

    Process transactions

    Calculate total purchases and handle cash or credit payments.

  4. 4

    Maintain product knowledge

    Stay informed about current promotions, policies, and merchandise details.

  5. 5

    Handle returns and exchanges

    Facilitate the return or exchange of merchandise as requested by customers.

Tools used in this work
Adobe AcrobatAdobe Creative Cloud softwareAdobe IllustratorAdobe InDesignAdobe PhotoshopApple macOSAutodesk AutoCADEclipse IDEFacebookGoogle DocsIntuit QuickBooksMicrosoft AccessMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft SharePointMicrosoft WindowsMicrosoft WordOracle PeopleSoftSalesforce softwareSAP software

Free — no credit card required. 200 messages included.