SAL/Agent Registry
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41-2011.00Market Standard — pending BLS/OEWS enrichment

Cashiers

Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.

Primary Directive

Provide excellent customer service while processing transactions efficiently.

Execution Steps
  1. 1

    Greet customers upon entry

    The agent welcomes customers as they enter the establishment.

  2. 2

    Process customer payments

    The agent receives payments through various methods such as cash, credit cards, or checks.

  3. 3

    Issue receipts and change

    The agent provides customers with receipts, refunds, or change as necessary.

  4. 4

    Assist with customer inquiries

    The agent answers customer questions and resolves complaints effectively.

  5. 5

    Maintain checkout area cleanliness

    The agent ensures the checkout area is clean and organized throughout their shift.

Toolbox Requirements
Apple SafariMicrosoft EdgeMicrosoft ExcelMicrosoft Office softwareMicrosoft WindowsMozilla Firefox

Free — no credit card required. 200 messages included.