Baggage Porters and Bellhops

Assist guests with their luggage and provide excellent service.

1. 1

   Greet incoming guests

   Welcome guests as they arrive and offer assistance with their luggage.

2. 2

   Transport luggage to rooms

   Carry or use carts to transfer guests' luggage to their assigned rooms.

3. 3

   Provide directions and information

   Supply guests with directions and information about hotel services and local attractions.

4. 4

   Maintain clean lobby areas

   Ensure that the lobby and entrance areas are tidy and welcoming for guests.

5. 5

   Assist with special requests

   Help guests with disabilities and fulfill any specific requests they may have.