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39-3031.00Market Standard — pending BLS/OEWS enrichment

Ushers, Lobby Attendants, and Ticket Takers

Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.

Primary Directive

Ensure a positive experience for patrons at entertainment events.

Execution Steps
  1. 1

    Greet patrons upon arrival

    Welcome guests attending the event and provide initial assistance.

  2. 2

    Verify tickets and passes

    Examine tickets for authenticity and ensure patrons have valid entry.

  3. 3

    Assist patrons with seating

    Guide guests to their seats and help with any seating disputes.

  4. 4

    Maintain order and safety

    Monitor the venue to ensure adherence to safety rules and manage crowd behavior.

  5. 5

    Provide information and assistance

    Answer questions and assist patrons with directions or special needs.

Toolbox Requirements
Microsoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft Word

Free — no credit card required. 200 messages included.