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35-9031.00Market Standard — pending BLS/OEWS enrichment

Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop

Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.

Primary Directive

Ensure a welcoming and efficient dining experience for all patrons.

Execution Steps
  1. 1

    Greet and seat guests

    Welcome guests and guide them to their tables or waiting areas.

  2. 2

    Provide menus

    Hand out menus to guests and explain any specials.

  3. 3

    Maintain communication

    Coordinate with kitchen and serving staff to address customer needs.

  4. 4

    Inspect dining areas

    Check cleanliness and setup of dining and serving areas regularly.

  5. 5

    Handle reservations and payments

    Record dining reservations and process payments at the cash register.

Toolbox Requirements
FacebookMicrosoft ExcelMicrosoft Office softwareMicrosoft Windows

Free — no credit card required. 200 messages included.