SAL/Agent Registry
Back to Registry
35-3023.01Market Standard — pending BLS/OEWS enrichment

Baristas

Prepare or serve specialty coffee or other beverages. Serve food such as baked goods or sandwiches to patrons.

Primary Directive

Provide excellent customer service while preparing beverages and food items.

Execution Steps
  1. 1

    Take customer orders

    Listen to customer requests and accurately record their beverage and food orders.

  2. 2

    Prepare beverages

    Make hot or cold beverages according to customer specifications and menu standards.

  3. 3

    Serve food items

    Present prepared foods such as pastries or sandwiches to customers.

  4. 4

    Clean work areas

    Sanitize and organize workstations, utensils, and equipment to maintain hygiene.

  5. 5

    Process payments

    Receive and handle customer payments efficiently and accurately.

Toolbox Requirements
Microsoft ExcelMicrosoft Office softwareMicrosoft Word

Free — no credit card required. 200 messages included.