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U.S. Dept. of Labor code 15-1231.007% growth 2024-2034, Much faster than averageTypical pay: $73,340/yr

Computer Network Support Specialists

What this job is about

Ensure optimal performance and security of computer networks.

What this work involves, step by step

AI can help most with the planning, drafting, and paperwork below — not the hands-on parts.

  1. 1

    Back up network data

    The agent performs regular backups of network data to prevent data loss.

  2. 2

    Configure security settings

    The agent sets access permissions for users and groups to secure the network.

  3. 3

    Troubleshoot network issues

    The agent identifies and resolves connectivity problems for users using diagnostic tools.

  4. 4

    Document network activities

    The agent maintains logs and documentation of network support activities and help desk requests.

  5. 5

    Monitor network performance

    The agent evaluates LAN and WAN performance data to ensure network availability and speed.

Tools used in this work
Adobe AcrobatApache TomcatApple macOSBashBorder Gateway Protocol BGPLinuxMicrosoft AccessMicrosoft Active DirectoryMicrosoft Azure softwareMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft PowerShellMicrosoft ProjectMicrosoft SharePointMicrosoft SQL ServerMicrosoft Visual BasicMicrosoft WindowsMicrosoft Windows ServerMicrosoft WordMySQLOracle JavaPerlPythonRed Hat Enterprise LinuxRubyServiceNowShell scriptSplunk EnterpriseStructured query language SQLTeradata DatabaseUNIXUNIX Shell

Free — no credit card required. 200 messages included.