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U.S. Dept. of Labor code 13-1199.06Market Standard — BLS 13-1199 group

Online Merchants

What this job is about

Facilitate online sales and customer satisfaction through efficient order management.

What this work involves, step by step

AI can help most with the planning, drafting, and paperwork below — not the hands-on parts.

  1. 1

    Process customer orders

    Fill customer orders by packaging items for direct shipping or transferring them to distributors.

  2. 2

    Manage payments

    Receive and process payments from customers using electronic transaction services.

  3. 3

    Create product listings

    Compose descriptions and upload images of merchandise to online storefronts.

  4. 4

    Handle customer inquiries

    Correspond with online customers to address questions or complaints about products.

  5. 5

    Analyze sales data

    Calculate revenue, sales, and expenses using financial accounting software.

Tools used in this work
Adobe PhotoshopAJAXApple macOSC#Extensible markup language XMLFacebookGoogle AnalyticsHypertext markup language HTMLIntuit QuickBooksJavaScriptjQueryLinuxMicrosoft .NET FrameworkMicrosoft AccessMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft ProjectMicrosoft SQL ServerMicrosoft VisioMicrosoft Visual StudioMicrosoft WindowsMicrosoft WordMySQLOracle JavaPHPStructured query language SQLWordPress

Free — no credit card required. 200 messages included.