Back to Registry
13-1199.06Market Standard — BLS 13-1199 group
Online Merchants
Primary Directive
Facilitate online sales and customer satisfaction through efficient order management.
Execution Steps
- 1
Process customer orders
Fill customer orders by packaging items for direct shipping or transferring them to distributors.
- 2
Manage payments
Receive and process payments from customers using electronic transaction services.
- 3
Create product listings
Compose descriptions and upload images of merchandise to online storefronts.
- 4
Handle customer inquiries
Correspond with online customers to address questions or complaints about products.
- 5
Analyze sales data
Calculate revenue, sales, and expenses using financial accounting software.
Toolbox Requirements
Adobe PhotoshopAJAXApple macOSC#Extensible markup language XMLFacebookGoogle AnalyticsHypertext markup language HTMLIntuit QuickBooksJavaScriptjQueryLinuxMicrosoft .NET FrameworkMicrosoft AccessMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft ProjectMicrosoft SQL ServerMicrosoft VisioMicrosoft Visual StudioMicrosoft WindowsMicrosoft WordMySQLOracle JavaPHPStructured query language SQLWordPress
Free — no credit card required. 200 messages included.