U.S. Dept. of Labor code 11-9131.00Market Standard — pending BLS/OEWS enrichment

Postmasters and Mail Superintendents

Plan, direct, or coordinate operational, administrative, management, and support services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.

What this job is about

Oversee postal operations and ensure efficient service delivery.

What this work involves, step by step

AI can help most with the planning, drafting, and paperwork below — not the hands-on parts.

1
Monitor employee attendance
Track and record employees' work schedules and attendance for payroll.
2
Organize mail processing activities
Supervise the processing of incoming and outgoing mail efficiently.
3
Resolve customer complaints
Address and resolve issues raised by customers regarding postal services.
4
Prepare employee work schedules
Create and manage work schedules for postal employees to ensure coverage.
5
Prepare operational reports
Compile and submit detailed reports on post office activities to supervisors.

Tools used in this work

Microsoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft WindowsMicrosoft WordSAP software

Free — no credit card required. 200 messages included.