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11-9071.00Market Standard — pending BLS/OEWS enrichment

Gambling Managers

Plan, direct, or coordinate gambling operations in a casino. May formulate house rules.

Primary Directive

Ensure smooth and fair operations in gambling facilities.

Execution Steps
  1. 1

    Monitor gaming tables

    Circulate among gaming tables to ensure operations are conducted properly.

  2. 2

    Resolve customer complaints

    Address and resolve customer complaints regarding payout errors.

  3. 3

    Manage staffing levels

    Monitor staffing levels to ensure adequate coverage for games and tables.

  4. 4

    Train and evaluate staff

    Train new workers and evaluate their performance regularly.

  5. 5

    Establish gambling policies

    Set policies on gambling types, odds, and service provisions.

Toolbox Requirements
Microsoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft Word

Free — no credit card required. 200 messages included.