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11-2022.00Market Standard — pending BLS/OEWS enrichment

Sales Managers

Plan, direct, or coordinate the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.

Primary Directive

Manage and optimize sales operations to drive profitability.

Execution Steps
  1. 1

    Oversee sales teams

    Supervise regional and local sales managers to ensure effective sales strategies.

  2. 2

    Resolve customer issues

    Address and resolve customer complaints related to sales and service promptly.

  3. 3

    Analyze sales data

    Review operational records to project sales trends and assess profitability.

  4. 4

    Plan training programs

    Develop and implement staffing and training programs for sales personnel.

  5. 5

    Coordinate marketing efforts

    Collaborate with department heads to plan advertising and promotional strategies.

Toolbox Requirements
Adobe AcrobatAdobe Creative Cloud softwareBentley MicroStationEclipse IDEFacebookGoogle AnalyticsGoogle DocsHubSpot softwareHypertext markup language HTMLIBM SPSS StatisticsMarketo Marketing AutomationMicrosoft AccessMicrosoft Azure softwareMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft ProjectMicrosoft SharePointMicrosoft SQL ServerMicrosoft TeamsMicrosoft VisioMicrosoft Visual BasicMicrosoft Visual Basic for Applications VBAMicrosoft WindowsMicrosoft WordOracle DatabaseOracle PeopleSoftOracle Primavera Enterprise Project Portfolio ManagementRSalesforce softwareSAP softwareSASSplunk EnterpriseStructured query language SQLTableauTeradata DatabaseYardi softwareZoom

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Sales Managers — SAL